Raffa Policies
Dress Appropriately for Class
Changing areas are provided in the bathroom for this purpose. Please notify the teacher if you choose not to receive hands on assists for whatever reason.
Practice Patience & Kindness
Have Respect for the Raffa Yoga staff and please treat them as you would like to be treated. Raising your voice or being disrespectful will not be tolerated and will result in being asked not to return. Please understand how hard it is to manage volumes of Yogis trying to get into class on time and entering our day spa for check-in. Everyone is doing their absolute best.
Be Punctual
Come 15 minutes before class and settle into the room quietly, it is a sanctuary for the duration of your class. If you are late but there is space available, you can register and enter a class up to 10 minutes after the published class start time.
Clean Up Your Space at the End of Class
Pick up your props and return them to the designated areas as instructed by the teacher. If exiting early, please do so just before Savasana, not during. Figure out the best way to leave your space silently. If you have no other option, leave your mat and props where they are and quietly leave with respect to the group.
Respect the Teacher & Your Community
Please practice as instructed by the teacher and do not practice your own series during class. Consider your neighbors on the mat next to you and make sure that you are fresh and clean and not wearing cologne or perfume. Many people cannot handle strong scents, so naturally clean and fresh is best. Showers are located on site and towels are available for rent.
Practice Gratitude
Whether you enjoyed the class you took or felt it was not your style, please know that the Raffa Yoga staff and faculty gives 100% of themselves to provide you with the best experience possible. Many years of personal study have prepared our faculty to teach, and hours of prep goes into each class taught. There is a teacher for everybody and we hope that Raffa Yoga provides you with what you need for now. We appreciate any class feedback you would like to share.
Cancellation Policy
Payment must be provided at time of booking to reserve your appointment, service, workshop or class. We have a 24-hour cancellation policy for all appointments, services, workshops, and classes. 24-hours’ notice must be provided when canceling to receive a Raffa account credit. There is a 100% charge if cancellation notice is given with less than 24-hours’ notice.
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